Sunday, September 28, 2008

Building and Maintaining Outstanding Systems

A quote from "The Leader's Handbook", by Peter Scholtes, under 'Outstanding Systems versus Outstanding People', subtitle 'What do leaders do?':

Seek to create and maintain outstanding systems. The ideal is: outstanding systems, achieving excellent results, with the ordinary efforts of average people.

Pretty insightful, challenging, and most notably, sustainable.


Domingos Neto said...

Just don't let your team know you think they are 'ordinary' or 'average' :)

Tarek Abdelmaguid said...

Agreed. I was mainly thinking of myself :)
But then again, it's all respect for people, isn't it?