Sunday, September 28, 2008

Building and Maintaining Outstanding Systems

A quote from "The Leader's Handbook", by Peter Scholtes, under 'Outstanding Systems versus Outstanding People', subtitle 'What do leaders do?':

Seek to create and maintain outstanding systems. The ideal is: outstanding systems, achieving excellent results, with the ordinary efforts of average people.

Pretty insightful, challenging, and most notably, sustainable.

2 comments:

Domingos Neto said...

Just don't let your team know you think they are 'ordinary' or 'average' :)

Tarek Abdelmaguid said...

Agreed. I was mainly thinking of myself :)
But then again, it's all respect for people, isn't it?